The Pujangga Ceramic Mug
RETURN & REFUND POLICY
- Original receipt is needed for product exchange within 30 days after purchase.
- Products can be exchanged if there is a manufacturing fault.
- No refund policy.
- Hotel Puri Pujangga reserves the right for final decision.
- Hotel Puri Pujangga reserves the right to alter this policy at any time.
- We offer standard shipping for all orders made in The Pujangga Online Store.
- Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).
- For in-stock items, depending on the shipping method you select, your order should be processed and ship within 3 - 5 business days after order verification and credit approval.
- All shipments are processed in Puri Pujangga Hotel, Bangi, Selangor. Malaysia.
- We do not deliver to P.O boxes.
- International: We do not ship items purchased from this website to any other destination outside of Malaysia.
- Note that during festive period, please allow more time for delivery. We do apologize for the inconvenience caused.